Privacy Policy

Last updated: December 19, 2024

Introduction

Yallburru Community Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide when using our website, including:

  • Name and contact information
  • Email correspondence
  • Enquiry and feedback forms
  • Service request information

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage of the website, including:

  • Log and usage data
  • Device information
  • Location data
  • Cookies and tracking technologies

Use of Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our website
  • Responding to your inquiries and service requests
  • Improving our website and services
  • Communicating with you about our services
  • Complying with legal obligations
  • Protecting our rights and preventing fraud

Disclosure of Your Information

We may share your information with:

  • Service providers and third parties that assist us in operating our website
  • Law enforcement or government agencies when required by law
  • Other parties with your consent or direction

We do not sell or rent your personal information to third parties.

Security of Your Information

We use appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

Your Privacy Rights

Under Australian privacy law, you have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

International Data Transfers

Your information may be transferred to and processed in computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

Australian Privacy Principles

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) regarding the collection, use, and disclosure of personal information.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Yallburru Community Services

55 Highland way

Upper Coomera, QLD, 4209

Phone: 1300 071 157

Email: contact@yallburru.org.au